Be safe. Be kind. Have fun!
Throughout the COVID-19 pandemic the health and safety of our guests, our staff and the community where we live and work has always been our number one priority. We want you to have an outrageous amount of fun on your tour with us—safely!
Our health and safety measures are guided by the advice of health authorities, WorkSafe BC and Transport Canada. As of March 2022, many of BC’s COVID-19 restrictions have been eased. Yay!
During this time of transition, please be aware of the following health and safety information before coming on your tour.
Additional questions and answers can be found here.
What we’re doing to help keep you and our staff safe
CONTACT-FREE CHECK-IN We continue to strongly encourage a contact-free check-in.
STAFF ILLNESS POLICY Any staff members who are exhibiting symptoms or are feeling unwell are required to stay home.
SANITIZATION We routinely sanitize bathrooms and commonly touched surfaces of the vessels before, during and after each tour. Hats and gloves are laundered after each tour. Binoculars and sunglasses are cleaned in between tours.
FRESH AIR IS BEST On the vessels, we encourage you to stay on the outer decks as much as possible. (Hint: outside is where the whales are!)
HAND SANITIZER STATIONS We have multiple hand sanitizer stations on the vessels.
What we’re asking you to do to help us
CONTACT-FREE CHECK-IN We encourage you to pay ahead of your arrival AND fill in your waivers online!
STAY HOME IF UNWELL If you’re exhibiting any symptoms of COVID-19 or are feeling unwell, please stay home. We offer full refunds at any time for any reason.
- Masks are strongly recommended when inside the cabins of our semi-covered vessels 4 Ever Wild and Wild 4 Whales.
- Masks are optional when outside on our open boats or on the outer decks of our semi-covered vessels. When a mask is worn on the outer decks, an extra layer (buff or mask) must be used to keep the mask in place and prevent accidental littering into the ocean.
- In this time of transition, we ask you to respect the comfort level of others around you on your tour. As BC Provincial Health Officer Bonnie Henry says: “Some people in some locations will continue to use masks personally or in their businesses, and that’s okay. We need to recognize and support that we all have our own risks and our own vulnerabilities.”
KEEP HANDS CLEAN Use the hand sanitizer we provide frequently and liberally.
DRESS WARMLY We always suggest you layer up with outer clothing. You can bring your own gloves and hats, or we can provide some.
FOOD AND DRINK You can bring your own food, beverage or water. We do not provide or sell these items. When eating or drinking please do your best to socially distance and minimize your time with mask down.
GARBAGE Please dispose of any garbage on the vessels in the appropriate receptacles.
SEASICKNESS Some tours experience swells and wind-driven waves. If you’re prone to seasickness or think you might be, please consider preventive measures before the tour.
Updated August 2022